Policies 2019-2020:

First-Things-First

• Piano students: You are required to own an instrument at home - preferably an acoustic piano, or a fully weighted 88 keys digital keyboard.
• Voice students: You should bring a recording device to record your lessons. Voice students should also be prepared to hire an accompanist, if needed, for recitals and festivals.

​Business hours 

• Monday to Friday from 11:00am to 8:00pm. 
• ​I will not be able to respond to calls/texts/emails outside business hours. Please allow up to one business day for me to get back.

Payment - Cash, Checks, or Online

• Invoices will be emailed via My Music Staff before the start of the next month/semester.
• Monthly tuition is due by the 10th of each month. $25.00 late fee will be applied past the 10th.
• Online Payments Options:
  • Stripe via your invoice from My Music Staff (Additional 2% Convenience Fee)
  • Autopay via Stripe (Additional 2% Convenience Fee)
  • Zelle Bank Transfer (my phone number or email address)
  • Google Pay/Apple Pay/PayPal.
• Strictly no refunds or prorating.

Punctuality

• If student is more than 5 minutes early, please wait in the car or right outside the studio. If you are late, we will still end on time. 
• Parents dropping off their child should plan to come in the studio a few minutes early for pick up. Consistent late pick-ups will result in a late fee of $1/min. 

Cancellation Policy

• Each student is allowed 3 credits per school year. You will forfeit the missed lesson if your credits run out and you choose not to utilize non-credit options.
• Cancellations must be made no less than 24hrs in advance. 
• There will be no refund or lesson credit for no call/no shows.
• In case of illness or bad weather, lessons will be done over Skype or Facetime. *Please do not come for lessons if you are sick.
• Should I cancel, there will be a guaranteed make up or lesson credit.

Make Up Conditions
YES, we can make up/reschedule

• Illness that prevents a Skype/Facetime lesson
• Family emergency

NO, we cannot make up/reschedule

• No call/No show/No notice
• Less than 24 hours notice
• Cancelling a make up/already rescheduled lesson
• Used up all 3 credits

Make Up Options
Uses Make Up Credit

• Make Up Week at the end of semester
• Rescheduled lesson during the week

Does Not Use Make Up Credit

• Skype/FaceTime during your lesson time
• Practice Video – emailed before your lesson time
• Studio Classes
• Swap List

During a Lesson

• Because my studio is part of my private residence, kindly respect it as such.
• Parents are welcome to be in the waiting room. I do seek your cooperation by not interrupting while I teach.
• If siblings are waiting for their lesson, please bring materials (such as homework, puzzles etc.) and make use of the waiting time.

​Student Commitment
The success of your child’s music education highly depends on the amount of time they spend practicing. Students should ideally be practicing daily. The minimum expectation is to have weekly assignments completed. 
Parental Commitment
Parental involvement with their music practice at home makes a huge difference in their music study. As such,

• Parents of younger students are encouraged to be involved in their practicing at home.
• Read your child’s notebook where I will list assigned homework and what was learned that lesson.
• An established practice schedule that has the commitment from both parent and student is essential.
• Encourage your child in their learning and celebrate their accomplishments.

Dismissal
Unfortunately, I will have to dismiss a student and open up your spot to someone else if situations as such occur: repeated tardiness, lack of progress over a period of time due to insufficient practice at home, repeated late payments, disrespect during lessons, and frequent last minute cancellations.
Miscellaneous

• Pets and Allergies: We are cats and dog owners. Please inform me should you have a pet allergy, and we can make other arrangements. Pets are kept away while lessons are going on.
• Studio Policy is subject to change, and you will receive an updated version if any.

Tuition 2019-2020 (31 Weeks Between September and May)

30 minutes	45 minutes	60 minutes
88.00 ​	120.00 ​	145.00 ​
per month	per month	per month
Register Here!	Register Here!	Register Here!
Recommended for younger students (ages 4 to 8)	Recommended for older students (ages 9 to 15) or those who have had at least 6 months of lessons	​Recommended for those who are 16 and older

* There is a 3% discount available should you choose to pay for the semester in full.
​Monthly payments are not based on how many lessons you attend, nor is it “per hour.” It is based on enrollment for the school year, and includes:

• Time spent with student in lessons.
• Time spent in preparation for lessons.
• Communication binder and Supplemental materials
• My training and experience.
• Recital opportunities and Studio Classes
• Professional Memberships that provide student opportunities such as festivals
• Continuing education
• Discounts I get as a teacher that I pass on to families.           

Check out Wendy Stevens' detailed brochure on what you will be paying for here!

Sample Lesson: $20.00/half hour
* Payable online via invoice before appointment can be confirmed.